Referral service for water damage in Houston and nearby Gulf Coast towns
How referrals workHouston, Harris County and nearby towns
Water damage restoration Houston homeowners need begins with stopping the source and getting the water out. Follow the first-hour steps below, then get connected with an independent restoration provider for extraction, drying and flood cleanup.
By the Water Damage Houston Area editorial team · Last reviewed · Referral service: how it works
Five steps limit the damage and protect an insurance claim. Work through them in order when you can.
Leave the room and phone for help from outside if water is close to the electrical panel or a ceiling is bulging.
Step 1
Turn off the main shutoff valve first. Houses on slabs usually have it where the supply line comes in, often in the garage or a closet. Nothing inside? The curb meter box has a valve as well, and the water utility will help you find it.
Step 2
Keep out of any room where outlets, cords or the panel are wet. Switch off the breaker only if you can get to the panel without stepping in water. If you cannot, wait outside and phone the electric utility.
Step 3
Shoot wide views and close-ups before you move a thing: the source, the waterline on the walls, the floors, and the data plates on appliances. Your insurer will ask for these first.
Step 4
Carry rugs, electronics, papers and photos to a dry room. Slip foil or wood blocks under furniture legs so the wet floor stops climbing into them.
Step 5
Tell them about the loss soon and note the claim number you are given. Find out if an adjuster has to view the damage before drying begins. Insurers generally expect you to keep the damage from growing right away.
Most Houston water damage calls begin with one of the jobs below. Their starting points differ, so find the closest match and read what it involves before you call.
A split supply line, a failed water heater or an upstairs overflow keeps adding water until someone shuts it off. This is the page for acting fast: close the source, remove the water and begin drying.
See the emergency steps
Submersible pumps and extraction wands lift standing water from carpet, pad, wood and low rooms on a slab, so the air movers and dehumidifiers that follow have less to evaporate.
Water removal explained
When water comes in from outside after a storm or a bayou rising, it counts as contaminated. Cleanup means pulling out soaked materials, cleaning and sanitizing, and only then drying.
Flood cleanup stages
Mitigation is the urgent opening stage. It halts the damage, cuts out what cannot be saved and keeps logging moisture readings through the final dry check.
Inside mitigation
Drying is a measured job. Equipment is placed to suit the room, and meter checks over several visits show when the walls, slab and subfloor have gone back to normal.
How drying is measured
Once drying is signed off, drywall, insulation, flooring, cabinets and paint go back in, matched to what was there.
Rebuilding after drying
Electronics, photos, papers, rugs and furniture from the affected room get sorted three ways: clean, dry or discard. The list also goes to your insurer.
Saving your belongings
Tenants, stock and opening hours all change the plan for an office, store, church or rental building.
Commercial propertiesCost, insurance, mold and the questions to ask before you pick a provider.
Houston gets heavy rain, tropical storms and the occasional hard freeze, and each one finds a different way into a house. The National Weather Service puts normal yearly rainfall at Bush Intercontinental Airport at 51.84 inches. Pipes, roofs and drains here work hard all year.
Flooding is the biggest memory. The National Hurricane Center reported that Hurricane Harvey in 2017 flooded at least 160,000 structures in Harris and Galveston counties combined, with 36 to 48 inches of rain in the Houston metro area. The Harris County Flood Control District says a major flood happens somewhere in the county about every two years.
Freezes cause a second kind of damage. After the February 2021 deep freeze, the Texas Department of Insurance counted 112,163 reported claims in Harris County alone. Read the longer story on why Houston floods, or see how hurricane water damage unfolds.
Everyday leaks matter too. If your water heater or air handler sits in the attic, a small failure can soak a ceiling before anyone notices. The prevention guide lists the checks worth doing before storm season.
Few people search for water damage itself. They notice a stain, a smell or a soft floor. Find yours below, and the link opens a page on what typically follows.
This site is a referral service, so it will not claim any provider is the top pick. Here is what to check before anyone starts drying your house. The full list is in the guide to choosing a restoration company.
We are a referral service, not a crew: this site puts you in touch with restoration providers. Here is the whole process, start to finish.
Every page carries a call button, and the call is free.
Say where it came from, how long it has been there and which rooms are wet. Clean pipe water and sewage call for very different handling.
Your details go to an independent restoration provider that accepts requests in your ZIP code, if one is available.
Visit timing, pricing and the plan are worked out between you and the provider. Nothing binds you, and you can call someone else instead.
Requests come from the city of Houston and the suburbs around it, from the Heights and Bellaire to Katy, Sugar Land, The Woodlands, Pasadena and Baytown. The ZIP code table below lists the city ZIP codes. Each local guide below covers one part of the region.
Coverage depends on which providers take calls in your area. The provider confirms they can reach you before anything is booked.
Do not see your town?
Smaller towns around these are usually covered by the nearest local guide. Check the ZIP code finder or see all service areas.
Water damage requests come from residential ZIP codes throughout the city of Houston. Each row lists the ZIP code, the area it covers and a local guide when one exists. Providers verify they can serve your exact address when they phone you.
ZIP lines ignore neighborhood boundaries, so one code can span parts of several areas. Codes outside the city are in the finder.
| ZIP code | Areas included | Local guide |
|---|---|---|
| 77002 | Houston | Covered on this page |
| 77003 | Houston | Covered on this page |
| 77004 | Houston | Covered on this page |
| 77005 | Houston | Covered on this page |
| 77006 | Houston | Covered on this page |
| 77009 | Houston | Covered on this page |
| 77010 | Houston | Covered on this page |
| 77011 | Houston | Covered on this page |
| 77012 | Houston | Covered on this page |
| 77013 | Houston | Covered on this page |
| 77014 | Houston | Covered on this page |
| 77015 | Houston | Covered on this page |
| 77016 | Houston | Covered on this page |
| 77017 | Houston | Covered on this page |
| 77018 | Houston | Covered on this page |
| 77019 | Houston | Covered on this page |
| 77020 | Houston | Covered on this page |
| 77021 | Houston | Covered on this page |
| 77022 | Houston | Covered on this page |
| 77023 | Houston | Covered on this page |
| 77024 | Houston | Covered on this page |
| 77025 | Houston | Covered on this page |
| 77026 | Houston | Covered on this page |
| 77027 | Houston | Covered on this page |
| 77028 | Houston | Covered on this page |
| 77029 | Houston | Covered on this page |
| 77030 | Houston | Covered on this page |
| 77031 | Houston | Covered on this page |
| 77032 | Houston | Covered on this page |
| 77033 | Houston | Covered on this page |
| 77034 | Houston | Covered on this page |
| 77035 | Houston | Covered on this page |
| 77036 | Houston | Covered on this page |
| 77037 | Houston | Covered on this page |
| 77038 | Houston | Covered on this page |
| 77039 | Houston | Covered on this page |
| 77040 | Houston | Covered on this page |
| 77041 | Houston | Covered on this page |
| 77042 | Houston | Covered on this page |
| 77043 | Houston | Covered on this page |
Some Houston ZIP codes (77001, 77052, 77201, 77202, 77203, 77205, 77206, 77207, 77208, 77209, 77210, 77212, 77213, 77215, 77216, 77217, 77218, 77219, 77220, 77221, 77222, 77223, 77224, 77225, 77226, 77227, 77228, 77229, 77230, 77231, 77233, 77234, 77235, 77236, 77237, 77238, 77240, 77241, 77242, 77243, 77244, 77245, 77248, 77249, 77251, 77252, 77253, 77254, 77255, 77256, 77257, 77258, 77259, 77261, 77262, 77263, 77265, 77266, 77267, 77268, 77269, 77270, 77271, 77272, 77273, 77274, 77275, 77277, 77279, 77280, 77282, 77284, 77287, 77288, 77289, 77290, 77291, 77292, 77293, 77297, 77299, 77315, 77325, 77411, 77413, 77572) belong to PO boxes or single organizations, so they sit here rather than in the table. Mail delivered to a PO box? Give the provider the property's street address. For ZIP codes outside the city, use the ZIP code finder.
Verified customer reviews will go here once we have them, and we do not publish made-up testimonials. Until then, this is what a professional first visit usually involves.
Mitigation is the emergency phase. It means shutting off the source, pumping out water, removing wet materials and drying out the structure. Restoration is the rebuild afterward: drywall, flooring, paint. Mitigation should start immediately, but rebuilding waits until moisture readings show the house is dry.
Some Houston companies do both phases, while others pass the rebuild to a general contractor, so ask which applies to you. The water mitigation guide walks through the first visit and the proof that drying is done.
There is no set price. Cost depends on how large the wet area is, the water category, the materials involved and how long it stayed wet. For a sense of scale, the Insurance Information Institute reports that homeowners claims tied to water damage or freezing averaged $15,400 across 2019 to 2023. This site does not quote prices.
Before work begins, ask each provider how billing works and get the answer in writing. Fixr's national guide puts most jobs between $1,200 and $5,000. The cost guide splits it out by water type and material.
In many cases, yes, when the loss is abrupt and unplanned, like a burst pipe or a supply line that fails. FEMA says most homeowners policies exclude flooding, so rising water takes a separate flood policy. Sewer backup typically needs an endorsement. Your own policy wording settles it.
Claims like this are common. Roughly one of every 60 insured homes files one in a year, per the Insurance Information Institute, and in 2023 these claims represented 22.6% of homeowners insurance losses.
The Texas Department of Insurance says a company has 15 business days to acknowledge your claim. The insurance claims guide has the full steps and a cause-by-cause table.
Clean-water jobs usually need only a few days of professional drying, and hardwood and plaster run longer. Mold is a genuine risk, so the EPA says wet materials should be dry inside 24 to 48 hours and indoor humidity held under 60 percent.
A job is finished when readings in the wet areas equal those of untouched areas made of the same material, and a dry-feeling surface proves nothing. Read water removal and extraction for how the water comes out, and mold after water damage for what to monitor afterward.
Signs include stains, paint that bubbles, floors that cup or go soft, a musty smell, a rising water bill and mold that keeps coming back. The water usually sits where you cannot see it: inside a wall, above an attic ceiling or beneath the flooring.
For hidden moisture, a restoration provider can trace it with meters and thermal cameras before opening anything. The signs of water damage guide goes room by room.
Sources: Insurance Information Institute, Homeowners and Renters Insurance; EPA, A Brief Guide to Mold, Moisture and Your Home; Fixr, Water Damage Restoration Cost; FEMA, Don't Have Flood Insurance; Texas Department of Insurance, Getting Your Insurance Claim Paid; TDI, Winter Storm Uri losses report; NHC, Hurricane Harvey report; NWS Houston/Galveston, IAH normals; Harris County Flood Control District, flooding history.
Requests come in from ZIP codes across Houston and the towns around it. The ZIP code table on this page covers the city ZIP codes, while the ZIP code finder handles every other county. The provider checks your exact address when they phone you.
Close the main water valve, keep clear of wet electrical items and take photos before you touch anything. After that, carry valuables somewhere dry and tell your insurer. Each action has its own card in the first-hour section above.
Sewage or water from outside always calls for a professional. So does water that has reached carpet pad, drywall, insulation or a subfloor, spread through several rooms, or sat for over a day. A thin film on tile might only need a wet vac and a fan.
The surface can dry while water stays in the pad, wall cavities and subfloors. To prevent mold, the EPA says wet materials should be dry inside 24 to 48 hours, a window that soaked materials rarely meet through air drying alone. Source: EPA.
Have these on hand: the property ZIP code, the water source, an estimate of when it started, the wet rooms, whether the source is stopped and your insurer. Photos help if the provider asks, and so does your policy number if you plan to file.
Your details go to an independent restoration provider that accepts requests in your area, if one is available. That provider contacts you to settle the job details, timing and price. This site does no restoration work and sets no provider prices.
We can connect you with an independent restoration provider that takes requests where you live.
Service area
We take water damage requests from Houston and the towns around it. We have no office here. An independent restoration provider who takes calls for your ZIP code confirms whether they can reach your address.